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What You Agree To When You Use ink678

These terms set out how your account works on ink678 — what we expect from you, what you can expect from us, and how your wallet activity through DANA, OVO, or GoPay is handled.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessAccount wallet rules applySubject to local law
ink678 What You Agree To When You Use ink678
HOW WE HANDLE THIS

Account Security and Policy Practices

ink678 handles your account data and wallet activity under a consistent set of practices. These apply from the moment you open your account through every deposit and withdrawal cycle. Understanding them helps you know what to expect and what rights you hold under these terms.

Data Retention We keep your account records for as long as your account is active and for a period after closure as required by our operating obligations. You may request a summary of stored data via email support.
Account Security Your account is protected by login verification and OTP confirmation for sensitive actions like withdrawals. Do not share your PIN or OTP with anyone — not even support staff will ask for these.
Cookie and Session Policy We use session cookies to keep your account active while you browse the lobby. Persistent cookies support wallet preference memory for DANA, OVO, and GoPay. You can clear these from your browser settings.
Requesting Changes To update registered details — including your linked wallet or withdrawal account — submit a verified request through email support. Changes take effect after identity confirmation and are logged on your account record.
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear — or if you believe your account has been handled differently from what is stated here — contact the support team directly. We handle terms-related queries through the channels below. Have your registered account details ready so we can verify your identity and respond accurately.

Live Chat Open the chat window from your account dashboard. Terms and account-rule queries are handled here. Have your registered wallet name ready for verification before we discuss your case.
Email Support Send a written query to our support address from your registered email. This is the right path for formal terms disputes or requests to review a decision made against your account.
Account Help Centre Access the Help Centre from your account menu. It covers common terms questions around DANA, OVO, and GoPay wallet linking, withdrawal verification, and account suspension steps.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice. If your question is not covered here, the support team can walk through the relevant clause with you directly.

The core account terms are the same regardless of which local wallet you use. Each wallet provider also has its own policies, which apply alongside ours when you transact.

We may suspend or close accounts that breach these terms. Funds held at the time of suspension are handled according to the withdrawal verification process outlined in the terms.

No. Your account is registered to you personally. Transferring access, credentials, or wallet funds to another person breaches these terms and may result in permanent account closure.

Send a data request from your registered email address to our support team. We will confirm your identity and provide a summary of stored account data within a reasonable timeframe.

Yes. We notify you through your registered contact details before any change takes effect. Continuing to use the platform after that notification means you accept the updated terms.

Access depends on local law and is available only where permitted under eligible regional rules. If access is restricted in your area, these terms explain the steps for account closure or data removal.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.