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Understand the Rules That Govern Your Account

Your account on ink678 operates under a defined set of legal conditions — covering how we handle your data, what rights you hold, and how disputes are addressed. Access and eligibility depend on local law and are available only where permitted in your region.

Account Terms ApplyIndonesia-Eligible RegionsDANA, OVO, GoPay Wallet ConditionsData Rights CoveredPolicy Contact Available
ink678 Understand the Rules That Govern Your Account
POLICY CONTACT

Reach Us About Any Legal or Policy Question

If a clause in our terms is unclear, or you want to submit a formal request about your data or account rights, our support team handles legal and policy queries directly. Raise your issue through the channel that suits you — we aim to acknowledge policy requests within one business day and respond fully in writing.

Team online

Live Chat

Open the chat widget from your account dashboard to reach a support agent directly. Legal queries are flagged to the policy team for a written follow-up.

Email Support

Send your policy or data request to our support email address shown in your account settings. Include your registered account ID so we can locate your record quickly.

Account Help Centre

Log into your account and open the Help section to submit a formal query. This path creates a ticket with a reference number you can track until the issue is resolved.

ACCOUNT SECURITY

How We Protect Your Data and Account Rights

Security and transparency sit at the centre of how we run account operations. We do not sell personal data to third parties, and we keep your wallet details — whether linked to DANA, OVO, or GoPay — encrypted and separate from publicly accessible records. You have the right to request what data we hold, ask for corrections, and in eligible cases, request deletion. Players in Yogyakarta and across supported Indonesia regions can submit these requests through the account Help section at any time.

Data Handling

We store only the account and transaction data needed to operate your sessions and process wallet payments. No personal data is shared outside of legally required disclosures.

Cookie Policy

We use session and functional cookies to keep your account logged in and preferences saved. You can review and adjust cookie permissions through your browser settings at any time.

Retention and Deletion

Account records are retained for the period required under applicable law. Once that period ends, or if you submit a valid deletion request, we remove personally identifiable information from active systems.

Request a Change

To correct or update account data, log in, go to account settings, and use the edit fields. For formal data correction requests, submit a written request via the Help Centre with your account ID.

Common Legal and Policy Questions Answered

These are the questions we get most often about account terms, data rights, and how our legal conditions apply to wallet transactions and account use in Indonesia.

Yes. Access and the applicable legal conditions depend on your region. Where local law restricts online gaming, those rules take precedence over our platform terms. Eligibility is determined by your location at the time of account use.

You can. Submit a data access request through the Help Centre inside your account. Include your registered account ID. We will respond in writing with details of what data we hold and how it is used.

Our terms cover ink678 account activity. For wallet-side conditions — such as GoPay transfer limits or OVO verification steps — those are governed by each wallet provider's own published policies, which sit separately from ours.

We retain account and transaction records for the period required by applicable law. After that period, or following a valid deletion request, personally identifiable data is removed from our active systems.

We publish a notice inside your account dashboard when terms are updated. Continuing to use the platform after that notice is posted means you accept the updated conditions. We recommend reviewing any notice before your next session.

Raise the dispute through live chat or the Help Centre ticket system. Legal and policy queries are escalated to the policy team, and you will receive a written response referencing the specific clause under review.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.