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How ink678 Handles Your Personal Data

This Privacy Policy tells you exactly what data ink678 collects when you open an account, make deposits via DANA, OVO or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay transaction privacyCookie controlsData retention clarityYour right to request changes

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What We Collect and Why We Use It

ink678 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly: your name, contact details, and account credentials. When you make a deposit or withdrawal through DANA, OVO or GoPay, we record transaction identifiers and wallet reference numbers — not your full wallet

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credentials. We also collect device data such as your browser type, IP address and session length so we can keep your account secure and detect unusual access patterns. Usage data — which sections of the lobby you navigate, how long sessions run — helps us improve
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how the platform works for you. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited strictly to what those processors need to complete your transaction. Where local law in Indonesia requires us to
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retain certain records, we follow that obligation; retention periods are reviewed periodically. You can request a summary of the data we hold on your account by contacting our support team. Availability of services and the scope of data obligations depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a consistent set of data-handling practices across your account, your wallet transactions and your session activity. Here is what that looks like in practice — from the moment you log in to the point where you submit a withdrawal request.

Account Security

Login sessions are verified via OTP sent to your registered mobile number. We flag access from unrecognised devices and prompt re-verification before any account change is saved.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can adjust cookie preferences from the settings panel inside your account at any time.

Retention and Deletion

We hold your account data for as long as your account is active or as required under applicable Indonesian regulations. Request account closure through support and we will confirm what data is deleted versus what must be retained by law.

Payment Data Handling

DANA, OVO and GoPay transactions are processed by those respective platforms. We store only the reference ID and amount — your wallet PIN and full payment credentials never pass through our servers.

REACH OUR TEAM

Contact Us About Your Privacy

Questions about your data or this policy go directly to our support team. You can reach us through live chat inside your account dashboard, by email, or through our help centre. We aim to respond to data-related requests within a reasonable period and will confirm receipt once your message is logged.

Common Questions About Our Privacy Policy

These are the questions we hear most often about data, cookies, and your rights under this policy. If your question is not covered here, reach us through live chat or email.

We collect your name, email address, mobile number and account credentials. Device data such as IP address and browser type is also logged for security verification purposes.

We share only the minimum required data with DANA, OVO or GoPay to process your transaction. No full wallet credentials are stored on our servers, and we do not sell transaction data.

Contact our support team via live chat or email with your registered account ID. We will locate your records and provide a summary within a reasonable timeframe as permitted by applicable law.

Yes. Submit a deletion request through support. We will close your account and remove data that is not subject to a mandatory retention period under Indonesian regulations.

Session cookies keep you logged in; analytics cookies help us understand how the lobby is used. You can adjust or disable non-essential cookies in the settings panel inside your account.

The policy applies to all accounts where access is available under local law. Service availability and specific data obligations depend on your region and applicable Indonesian regulations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ink678 Handles Your Personal Data

How We Protect and Manage Your Information

Contact Us About Your Privacy

Common Questions About Our Privacy Policy

01 What personal data does ink678 collect when I open an account?

02 Does ink678 share my DANA, OVO or GoPay transaction data with anyone?

03 How can I request a copy of the data ink678 holds on my account?

04 Can I ask ink678 to delete my account and personal data?

05 How does ink678 use cookies and can I turn them off?

06 Does this Privacy Policy apply if I access ink678 from Denpasar or another Indonesian city?

Privacy Policy

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